Order Processing

Orders placed before 12pm Pacific Time are processed and shipped by end of business day.
Orders placed after 12pm Pacific Time are processed by end of next business day.

Accuride operating hours for order processing and customer service will be Monday through Friday from 9am to 5pm Pacific Time (excluding the following federal holidays).

New Year’s Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving Day
Christmas Eve Day
Christmas Day

Order Changes – In the event that you need to change an order, you must contact customer service prior to receiving shipment confirmation.  Otherwise, you will need to return the product once it is received as explained below.

Order Cancellation – In the event that you need to cancel an order, you must contact customer service prior to receiving a shipment confirmation.  Once the order has shipped, we will not refund shipping charges and you will be responsible for return shipping charges. 

See our Terms of Sale for additional details.